If you've taken C&M classes before and would be interested in working with us, you can apply here. We hire NetMath mentors and Class Assistants at the beginning of semesters and occasionally during the semester as need arises.
I dreaded taking Calc II. I saw it as a bunch of formulas I needed to know to get through Calc III. C&M certainly made it interesting . . . I don't think I am lacking anything as far as comparing it to a standard calc class. I am able to do things on paper and able to read a calc book and understand, more so that a few engineers who got A's in (traditional) Calc II.
Techs support both the lab machines and the software used in this program.
In the event of a problem, send an e-mail to tech@cm.math.uiuc.edu.